KART-A-BAG LIMITED WARRANTY INFORMATION
LIMITED WARRANTY INFORMATION
What is the warranty coverage?
The limited warranty information sent out on each cart reads: “Kart-a-Bag is warranted for a period of ten years against defects in materials and workmanship. This warranty service will be provided at no charge to the customer, except shipping and handling costs.”
What we will do:
Kart-a-Bag will, at its discretion, repair without charge, any unit that fails due to a defect in materials or workmanship. Parts and labor are included.
How long do warranty-covered repairs take? Total time for warranty-covered repairs is approximately 1 month. How to obtain a warranty service: A. Please email sales@kart-a-bag.com with a brief description of the issue and photos, with a copy of your receipt to provide the date of purchase. B. If your cart is deemed to be covered under our warranty, it must be sent to us via prepaid freight. What is not covered: This warranty does not cover damage caused by: This limited warranty is the only express warranty by Kart-a-Bag.
(1) normal wear and tear,
(2) abuse or neglect,
(3) damaged rods,
(4) weathering
(5) damage by a common carrier. Kart-a-Bag reserves the right to determine what constitutes unreasonable use, and therefore whether a repair is subject to the warranty agreement.
**All unclaimed property will be discarded after 30 days from initial contact with customer.